RQ: What methods exist to promote discussion and mediate conflict between union, non-union employees, and temporary contract workers?
An interesting idea from IBM – the exploration of “fault lines” in the workforce (Young, 2013, p.2). How can I relate this to the above research question?
Where does research take me now?
- mediation (conflict resolution)
- union organization (would union “mentality” be an appropriate description?)
- segmentation of workforce (workforce demographics)
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“Identifying critical segments of the workforce based on criteria such as strategic importance; using analytics to understand the dynamics of a workforce segments; tailoring talent practices to each segment” (Young, 2013, p.2).
Can I equate any of this back to workplace learning, to create a workable solution to bridging the trust gap between union, non-union and temporary (contract) workers?
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